Account and associated data

Delete your AsanaAI account

The fastest path is built into the Android app. If you cannot use the app, send a verified request from the email address connected to your account.

Account deletion is irreversible. After the server accepts the request, access is revoked. The app removes private local data on the device where it confirmed acceptance of the request. Do not continue if you only want to delete one custom pose.

Delete in the Android app

Open Profile.
Select Delete your account.
Review what will be deleted and continue.
Reauthenticate with the Google account or email/password method currently connected to AsanaAI.
Confirm Delete permanently.

If a network failure prevents the app from confirming acceptance, it does not sign you out or clear local data. Use the offered retry: resending the request does not create a second deletion job.

After the app confirms acceptance, it opens a private status link, cancels account-owned background analysis, clears local records, private media, results, preferences and temporary files, resets analytics and crash identifiers and signs out.

Request deletion without the app

From the email address connected to your AsanaAI account, send an email to support@anyposeai.com with the subject AsanaAI account deletion request.
Support replies with a one-time code. It is valid for 24 hours.
Reply from the same account email and include that code exactly.
After verification, support starts the same deletion process used by the app and sends the private status link.

Do not send a password, ID document, bank information, authentication code from another service, photos or other sensitive attachments. If an email address is not associated with an account, the response will not confirm whether an account exists.

Data that is deleted

The account and associated sign-in sessions.
The profile, custom poses and their records, diagnostic answers, voice transcripts and request-limit records.
Stored pose images and account diagnostics, including earlier versions.
Stored user data, their pose catalog, conversation and voice history, requests, responses, images and audio on the server.
Files created by the app at OpenAI for media processing. Image-analysis responses are not saved in OpenAI Responses history.
Private app files and local records, preferences, temporary files and diagnostic identifiers on the device where the app confirmed acceptance of the request.

Temporary records and provider timing

AsanaAI aims to clear first-party storage within seven days.
The service holds the encrypted account identifier and email only while needed, never more than 63 days, and removes them on completion.
Technical protection records remain for 30 days after completion to prevent restored or delayed operations from recreating data. Execution results remain for the same period without email, content or media.
A receipt remains for 70 days from the request and contains only a random request ID, status and dates. The private link gives access to this receipt: do not forward it.
OpenAI may retain abuse-monitoring logs for up to 30 days. Crashlytics deletion is typically processed within 24 hours. Analytics deletion processing can take up to 63 days.

Provider acceptance proves that a provider request was received; it does not claim immediate physical deletion. The overall deletion deadline shown in the receipt is 63 days.

Delete only a custom pose

Open Poses, select the custom pose and delete it. This does not delete the account. Diagnostic copies created for processing are still removed automatically within 30 days.

Need help?

Email support@anyposeai.com. Include only the information needed to describe the problem.